I just started a new job last week. My supervisor told me that I cannot get paid for Family Day, which falls next week. Is this right?

Yes. You have to work for the same employer for 30 working days in the last 12 months before the general holiday in order to earn that holiday. You must also have worked your last scheduled shift before and the first scheduled shift after the holiday (you will still be eligible if you have your employer's permission to be absent for either or both of these shifts), and not refused to work on the general holiday when asked to do so.

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If you have a personal problem, please consult a lawyer.